Caring for an aging parent, spouse or friend? We can help.

Schedule your free consultation below to get connected with a care navigator who provides the emotional, practical, and clinical support you deserve. From coordinating support services to facilitating family discussion to simply knowing what to do next, you don’t have to navigate this alone anymore.

Book a free consultation
Don’t want to wait? Call us at 855-621-0466

Covered by insurance–many members pay $0

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Holistic support

Providing you all the support you need

Neurological Testing & Diagnostics

Our NeuroPsychologists administer neurological testing — from screening assessments to diagnostics and staging.


Appointments available without the wait: 

  • How to prepare a parent or spouse so the day feels calm, not stressful
  • Insurance approvals and cost questions, translated into clear dollars and cents
  • Post‑test debriefs that explain results in plain language and outline next steps
Capacity Evaluation

When decision‑making ability is uncertain, we arrange compassionate evaluations that balance protection with dignity.


You can expect:

  • Guidance on the legal and medical standards for capacity in Washington state
  • A vetted roster of neurologists, psychologists, and elder‑law attorneys
  • Support in gathering documentation and preparing family members for the conversation
  • A follow‑up roadmap covering financial, legal, and care implications
Disease Education

Complex terms become actionable knowledge. We transform clinical jargon into everyday language so you understand what’s happening now and what’s likely next.

You can expect:

  • Visual explainers of dementia stages and symptom timelines
  • One‑on‑one Q&A sessions with nurses and social workers
  • Printable “quick guides” for medications, side effects, and red‑flag symptoms
  • Ongoing email/app updates as new therapies or trials emerge
Behavioral Symptom Management

Agitation, wandering, sundowning—these behaviors are expressions, not just problems. We craft personalized plans that get to the “why” behind each symptom.

Our support includes:

  • Identifying environmental triggers (noise, lighting, time of day)
  • Simple routines that reduce confusion and anxiety
  • Non‑drug interventions first; medication review only if needed
  • Training for family and paid caregivers on de‑escalation techniques
ADL (Activities of Daily Living) Training

From bathing to mealtime, we coach you on safe, dignity‑preserving techniques.

We cover:

  • Transfer mechanics to protect both your back and your loved one’s joints
  • Adaptive tools that actually work (UTensil grips, shower chairs, etc.)
  • Step‑by‑step visual guides you can reference anytime
  • Progress checks as abilities change, ensuring support evolves with need
Home Safety Guidance

We help you make the home safer and more supportive for your loved one. This guidance is personal, practical, and grounded in expert knowledge—not a generic checklist.

  • Spot and fix hazards that increase fall or confusion risk
  • Anticipate how safety needs shift as the condition changes
  • Make smart, low‑cost adjustments in bathrooms, kitchens, and entryways
  • Select medical‑alert systems, locks, or equipment that truly help
  • Know when and how to bring in outside assessments or professional installers
  • Gun safety
Advanced Care Planning & End‑of‑Life Preparation

We facilitate values‑based conversations so wishes are clear long before a crisis.

Support includes:

  • Structured family meetings led by a trained facilitator
  • Guidance on POLST, advance directives, and power‑of‑attorney paperwork
  • Checklists for financial, legal, and digital‑asset readiness
  • Emotional support as decisions shift from hypothetical to immediate
Communicate / Coordinate with Doctors

Healthcare is fragmented; we connect the dots. 

Your navigator will:

  • Attend key appointments virtually or in‑person
  • Compile doctor notes into a unified “care journal” you can share widely
  • Flag conflicting medication orders or duplicate tests
  • Ensure every provider understands the whole picture—not just their slice
Clarify Instructions & Medical Documents

Ever left an appointment wondering what was just said? 

We turn “doctor speak” into do‑able tasks:

  • Plain‑language summaries delivered within 24 hours
  • Color‑coded medication schedules
  • Step‑by‑step rehab or exercise plans with video demos
  • Reminders inside the Nolia app so nothing falls through the cracks
Training Other Care Team Members

We set home‑care aides up for success with disease‑specific best practices:

  • Live or recorded orientations covering communication, mobility, and safety
  • Printable shift checklists tailored to your loved one’s routines
  • Ongoing feedback loops so issues are flagged early
Disease Prevention

Proactive steps today can stave off bigger issues tomorrow. 

We provide:

  • Vaccine tracking and scheduling
  • Nutrition consults focused on brain‑healthy foods
  • Gentle, condition‑appropriate activity plans
  • Screening reminders for bone density, vision, hearing, and more Prevention keeps quality of life high—and healthcare costs lower
Medication Management

Managing multiple medications can feel like a full-time job. We help you simplify the process so your loved one stays safe—and you stay sane.

You’ll get:

  • Clear explanations of what each medication does and what side effects to watch for
  • A daily schedule that fits your routine and helps prevent missed or double dose
  • Help choosing the right tools—like pill organizers or reminder apps—that actually make a difference
  • Backup from pharmacists and doctors so you’re not the only one catching errors
Physical Activity Schedule

You don’t need to be a physical therapist to help your loved one stay active—we’ll show you how to build movement into daily life, safely and confidently.

You’ll get:

  • A personalized weekly routine that works with your loved one’s abilities and energy levels
  • Simple visual guides for exercises that support balance, strength, and mobility
  • Coaching on how to adjust activities as things change—so they stay helpful, not harmful
  • Input from therapists when needed, without having to coordinate it all on your own
Personalized Care Plan

We transform an overwhelming to‑do list into a clear, prioritized roadmap you can actually follow. You’ll always know what comes next—and why.

What we deliver:

  • A living document that aligns medical realities and family wishes
  • Top‑3 immediate actions highlighted for quick momentum
  • Medium‑term milestones (90‑ and 180‑day check‑ins) so nothing stalls
  • Long‑range goals covering housing, finances, and legacy planning
  • Quarterly reviews to adjust as conditions—and family dynamics—change
Appointment Scheduling & Reminders

We speak fluent CPT codes so you don’t have to. 

Our advocates:

  • Audit every Explanation of Benefits for errors or overcharges
  • File and track appeals—escalating until resolved
  • Negotiate payment plans or financial‑aid adjustments when coverage falls short
  • Translate insurance jargon into plain dollars‑and‑cents decisions
Insurance & Billing Advocacy

We speak fluent CPT codes so you don’t have to. 

Our advocates:

  • Audit every Explanation of Benefits for errors or overcharges
  • File and track appeals—escalating until resolved
  • Negotiate payment plans or financial‑aid adjustments when coverage falls short
  • Translate insurance jargon into plain dollars‑and‑cents decisions
Community Resource Coordination

Local services can lighten the load, but finding and vetting them is daunting. 

We:

  • Maintain a vetted directory of adult‑day programs, meal services, transportation, and more across Washington state
  • Handle referrals, availability checks, and eligibility paperwork
  • Follow up to ensure services meet expectations and adjust when they don’t
Service Applications

Paperwork paralysis ends here. 

We complete and submit:

  • Medicaid waivers and spend‑downs
  • Durable medical‑equipment approvals
  • Utility or rent relief programs
  • Veterans’ benefits and respite vouchers
Transitions to Long‑Term Care

Moving to assisted living or memory care is emotionally and logistically complex. 

Nolia delivers:

  • Shortlist of facilities that match medical needs, budget, and culture
  • Scheduled tours—virtual or in‑person—with key questions pre‑loaded
  • Contract review to spot hidden fees or restrictive clauses
  • Medical hand‑off packets so new staff are fully briefed on day one
Respite Coordination

Caregiving is a marathon. Regular breaks keep you strong for the long haul.

We’ll arrange:

  • In‑home respite aides trained to your loved one’s routines
  • Short‑stay respite beds at vetted facilities
  • Funding options (state vouchers, nonprofit grants) to offset cost
  • Debrief calls afterward to fine‑tune future breaks
Relocation Support

Moving an aging parent—whether to your home or a new care setting—can be emotional and overwhelming. We help you plan the move in a way that minimizes stress and maximizes dignity.

You’ll get:

  • Care-aligned research and recommendations to help you and/or the person you’re caring for to adapt to a new location
  • Guidance on what to bring to maintain routine and comfort in the new space
  • Help communicating the move in a supportive, non-threatening way
Family Scheduling & Coordination

When caregiving is shared, things can fall apart without a plan. We help you build systems so everyone knows what to do—and when.

You’ll get:

  • Shared calendars and task lists that keep your family aligned
  • Help assigning roles that reflect each person’s capacity and strengths
  • Scripts and templates for making tough asks or clarifying expectations
  • Mediation support when emotions run high or conflicts arise
Wandering Prevention Strategies

If your loved one is prone to wandering or getting lost, it’s scary. We help you put smart, respectful safeguards in place to protect them—without making home feel like a prison.

You’ll get:

  • Strategies to reduce the urge to wander (including sensory and routine-based cues)
  • Tools like door alarms, wearable trackers, and visual boundaries
  • Guidance on how to respond calmly if wandering does happen
  • Help educating neighbors or local responders, so your community can assist if needed
Provider Research

Finding the right doctor, therapist, or home care agency shouldn’t be a full-time job. We help you narrow the options and make informed choices.

We’ll provide:

  • A curated list of vetted providers matched to your loved one’s needs and insurance
  • Questions to ask during interviews or first visits, so you feel confident in your pick
  • Tips for spotting red flags and knowing when it’s time to switch
  • Ongoing check-ins to ensure the provider stays a good fit
Frameworks & Agreements

When family roles aren’t clear, resentment builds. We help you create thoughtful caregiving agreements so responsibilities—and boundaries—are understood from the start.

We provide:

  • Templates to define who’s doing what, and what support looks like (financial or otherwise)
  • Guidance on tricky topics like paying family caregivers or handling inheritance concerns
  • A neutral third party to facilitate conversations and avoid misinterpretation
  • Regular check-ins to update the agreement as needs evolve
Pre/post Acute Event

A fall, hospital stay, or ER visit can throw everything into chaos. We help you prepare before and stabilize after, so your loved one doesn’t lose ground—or independence.

You’ll get:

  • A rapid-response plan to manage the days surrounding a hospital discharge or health scare
  • Help coordinating follow-up care, prescriptions, and in-home support
  • Guidance on preventing readmissions through smart routines and symptom tracking
  • Support with emotional recovery—for both you and your loved one
Therapy for you

Caregiving reshapes identity and emotions. Our licensed therapists provide specialized counseling that acknowledges both love and loss.

What’s included:

  • Flexible sessions (video, phone, or in‑person) scheduled around your caregiving duties
  • Evidence‑based modalities—CBT for anxiety, grief therapy for anticipatory loss
  • Caregiver‑specific homework: boundary setting, self‑compassion exercises, communication scripts
  • Coordination with your primary‑care provider if medication or further support is needed
Peer Support Groups

“Only someone who’s been there really understands.” We curate small, diagnosis‑specific groups so every story resonates.

You can expect:

  • Weekly virtual meet‑ups facilitated by a Nolia social worker
  • Topic rotations—behavior challenges, family dynamics, self‑care hacks
  • A private online forum for between‑session questions and wins
  • Optional in‑person gatherings in major Washington hubs
Family Facilitation

Navigating roles, finances, and future care requires tough conversations. Nolia mediators provide a structured, neutral space to reach consensus.

Our process:

  • Pre‑meeting surveys to surface unspoken concerns
  • Agenda that balances emotional airing with concrete decision‑making
  • Real‑time clarification of medical facts and legal constraints
  • Action items documented and distributed so everyone leaves aligned
  • Reconciliation
  • Communication
Caregiver Self‑Care

Exercise, sleep, nutrition—basics that often vanish first. We rebuild them into your routine with bite‑size, realistic goals.

Support includes:

  • 15‑minute micro‑workout plans you can do while dinner simmers
  • Sleep‑hygiene tweaks that respect on‑call nights
  • Simple, brain‑healthy meal ideas that double as leftovers
  • In‑app tracking and gentle nudges, celebrating every small win
Overcoming Resistance to Care

When your loved one says “I don’t need help,” even though they clearly do—it’s frustrating, heartbreaking, and complicated. We help you respond with empathy and effectiveness.

You’ll get:

  • Scripts and coaching to introduce help in a way that feels respectful, not threatening
  • Insight into why resistance happens (fear, loss of control, confusion)
  • Strategies to build trust gradually, starting with low-stakes support
  • Back-pocket responses for when they say “no” but you still need to act
Social Connection Recommendations

Loneliness doesn’t just feel bad—it impacts cognition, mood, and health. We help you find ways to keep your loved one socially engaged, even if mobility or memory make it hard.

You’ll get:

  • Tailored suggestions for community programs, groups, or virtual options
  • Help setting up phone or video routines with friends and family
  • Low-effort ways to encourage interaction through music, pets, or storytelling
  • Strategies for navigating resistance or apathy around socializing

The process

Get started in 3 simple steps

1

Book a free consultation & confirm coverage

Take 1-2 minutes and complete a short form; we’ll verify your insurance and match you with a dedicated navigator.

2

Get to know your care navigator

Virtual face-to-face appointment. Share your story; we listen, assess, and tackle urgent needs right away.  

3

Receive a personalized plan & ongoing support

Access a clear roadmap, 24/7 resources, and continuous check‑ins—all covered by insurance.

Support by speciality

Catering to what you need

Physical and Chronic Conditions
Alzheimer’s
Cancer
Chronic illness
Chronic pain
COPD
Dementia
Mental Health and Wellbeing
Behavioral strategies
Burnout
Cognitive impairment
Social isolation
Therapy
Emotional resilience
Care and Family Support
Caregiver support
Elder care
Family facilitation
Support groups
Transitions of care
Assisted living guidance
Life and healthcare Planning
End-of-life care
Healthcare navigation
New diagnosis
Preventative care
And more

Proven results

All inclusive caregiver support that delivers results

52%

Customers who avoid the ER

Lower the need for urgent interventions through better support and preparation

95%

Customers who refer us

You’re not alone and you deserve help managing the care of your loved ones.

89%

Customers who finish their treatment

Enhance overall satisfaction and quality of life for your entire household

Customer testimonials

Take a look at what our customers are saying

“When my husband was diagnosed with younger‑onset dementia, Nolia made all the difference… Now, I can breathe easier.” — Janet
“Nolia was a lifeline when I was drowning… Working with my Care Team, I received the guidance I needed to adjust to this new normal.” — Maria
“My dad’s neurologist recommended Nolia… Their holistic support got me ready for this next chapter.” — Amina