We speak fluent CPT codes so you don’t have to. 

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Our advocates:

• Audit every Explanation of Benefits for errors or overcharges
• File and track appeals—escalating until resolved
• Negotiate payment plans or financial‑aid adjustments when coverage falls short
• Translate insurance jargon into plain dollars‑and‑cents decisions

We speak fluent CPT codes so you don’t have to. 

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Our advocates:

• Audit every Explanation of Benefits for errors or overcharges
• File and track appeals—escalating until resolved
• Negotiate payment plans or financial‑aid adjustments when coverage falls short
• Translate insurance jargon into plain dollars‑and‑cents decisions

Local services can lighten the load, but finding and vetting them is daunting. 

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We:

• Maintain a vetted directory of adult‑day programs, meal services, transportation, and more across Washington state
• Handle referrals, availability checks, and eligibility paperwork
• Follow up to ensure services meet expectations and adjust when they don’t

Paperwork paralysis ends here. 

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We complete and submit:

• Medicaid waivers and spend‑downs
• Durable medical‑equipment approvals
• Utility or rent relief programs
• Veterans’ benefits and respite vouchers

Moving to assisted living or memory care is emotionally and logistically complex. 

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Nolia delivers:

• Shortlist of facilities that match medical needs, budget, and culture
• Scheduled tours—virtual or in‑person—with key questions pre‑loaded
• Contract review to spot hidden fees or restrictive clauses
• Medical hand‑off packets so new staff are fully briefed on day one

Caregiving is a marathon. Regular breaks keep you strong for the long haul.

We’ll arrange:

• In‑home respite aides trained to your loved one’s routines
• Short‑stay respite beds at vetted facilities
• Funding options (state vouchers, nonprofit grants) to offset cost
• Debrief calls afterward to fine‑tune future breaks

Moving an aging parent—whether to your home or a new care setting—can be emotional and overwhelming. We help you plan the move in a way that minimizes stress and maximizes dignity.

You’ll get:

• Care-aligned research and recommendations to help you and/or the person you’re caring for to adapt to a new location
• Guidance on what to bring to maintain routine and comfort in the new space
• Help communicating the move in a supportive, non-threatening way

When caregiving is shared, things can fall apart without a plan. We help you build systems so everyone knows what to do—and when.

You’ll get:

• Shared calendars and task lists that keep your family aligned
• Help assigning roles that reflect each person’s capacity and strengths
• Scripts and templates for making tough asks or clarifying expectations
• Mediation support when emotions run high or conflicts arise

If your loved one is prone to wandering or getting lost, it’s scary. We help you put smart, respectful safeguards in place to protect them—without making home feel like a prison.

You’ll get:

• Strategies to reduce the urge to wander (including sensory and routine-based cues)
• Tools like door alarms, wearable trackers, and visual boundaries
• Guidance on how to respond calmly if wandering does happen
• Help educating neighbors or local responders, so your community can assist if needed

Finding the right doctor, therapist, or home care agency shouldn’t be a full-time job. We help you narrow the options and make informed choices.

We’ll provide:

• A curated list of vetted providers matched to your loved one’s needs and insurance
• Questions to ask during interviews or first visits, so you feel confident in your pick
• Tips for spotting red flags and knowing when it’s time to switch
• Ongoing check-ins to ensure the provider stays a good fit

When family roles aren’t clear, resentment builds. We help you create thoughtful caregiving agreements so responsibilities—and boundaries—are understood from the start.

We provide:

• Templates to define who’s doing what, and what support looks like (financial or otherwise)
• Guidance on tricky topics like paying family caregivers or handling inheritance concerns
• A neutral third party to facilitate conversations and avoid misinterpretation
• Regular check-ins to update the agreement as needs evolve

A fall, hospital stay, or ER visit can throw everything into chaos. We help you prepare before and stabilize after, so your loved one doesn’t lose ground—or independence.

You’ll get:

• A rapid-response plan to manage the days surrounding a hospital discharge or health scare
• Help coordinating follow-up care, prescriptions, and in-home support
• Guidance on preventing readmissions through smart routines and symptom tracking
• Support with emotional recovery—for both you and your loved one

“Only someone who’s been there really understands.” We curate small, diagnosis‑specific groups so every story resonates.

You can expect:

• Weekly virtual meet‑ups facilitated by a Nolia social worker
• Topic rotations—behavior challenges, family dynamics, self‑care hacks
• A private online forum for between‑session questions and wins
• Optional in‑person gatherings in major Washington hubs

Navigating roles, finances, and future care requires tough conversations. Nolia mediators provide a structured, neutral space to reach consensus.

Our process:

• Pre‑meeting surveys to surface unspoken concerns
• Agenda that balances emotional airing with concrete decision‑making
• Real‑time clarification of medical facts and legal constraints
• Action items documented and distributed so everyone leaves aligned
• Reconciliation
• Communication

Exercise, sleep, nutrition—basics that often vanish first. We rebuild them into your routine with bite‑size, realistic goals.

Support includes:

• 15‑minute micro‑workout plans you can do while dinner simmers
• Sleep‑hygiene tweaks that respect on‑call nights
• Simple, brain‑healthy meal ideas that double as leftovers
• In‑app tracking and gentle nudges, celebrating every small win

When your loved one says “I don’t need help,” even though they clearly do—it’s frustrating, heartbreaking, and complicated. We help you respond with empathy and effectiveness.

You’ll get:

• Scripts and coaching to introduce help in a way that feels respectful, not threatening
• Insight into why resistance happens (fear, loss of control, confusion)
• Strategies to build trust gradually, starting with low-stakes support
• Back-pocket responses for when they say “no” but you still need to act

Loneliness doesn’t just feel bad—it impacts cognition, mood, and health. We help you find ways to keep your loved one socially engaged, even if mobility or memory make it hard.

You’ll get:

• Tailored suggestions for community programs, groups, or virtual options
• Help setting up phone or video routines with friends and family
• Low-effort ways to encourage interaction through music, pets, or storytelling
• Strategies for navigating resistance or apathy around socializing